crisis communication Prompts

Build a Crisis Communications Plan Before You Need One

Creates the scenarios, roles, thresholds, and pre-approved materials that let you respond in minutes instead of scrambling for a day. Use it as pre...

Write a Crisis Holding Statement in the First Hour

Produces the short, defensible statement you release while you still don't have all the facts — acknowledging without admitting, committing without...

Handle a Social Media Complaint or Pile-On

Assesses how serious a public complaint is, drafts the response, and decides what to answer publicly, take private, or leave alone. Use it when som...