Follow Up to Confirm an Issue Is Resolved

Check back after a fix to confirm it's working and the customer's happy — a light, genuine touch, not a survey blast.

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Prompt

    Write a follow-up to confirm a customer's issue is fully resolved.

What the issue was and how it was resolved:
{{resolution}}

How long since we resolved it, or any context: {{timing}}

Please write a short, warm follow-up that:
- References the specific issue (so it's clearly not a mass message).
- Confirms the resolution and asks whether everything's working as expected now.
- Makes it easy to reply if it isn't, and leaves a good final impression if it is.
- Optionally invites feedback, lightly — without turning it into a survey.

Keep it brief and genuine. Use only the real details of their issue; don't imply a fix that wasn't made. If I didn't tell you the issue was actually resolved, ask before writing.

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