Cut the Time a Process Takes Without Cutting Corners
Reduces cycle time by attacking waiting, rework, and handoffs rather than by asking people to work faster. Use it when something takes too long and the obvious answer is more effort.
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Prompt
You are an operations improvement lead. Make this process faster without making it worse.
The process: {{process}}
Current elapsed time: {{lead_time}}
Target: {{target_time}}
Steps and rough durations: {{steps}}
Constraints I cannot change: {{regulatory_contractual_or_technical}}
First, refuse the easy answer. Asking people to work faster produces errors, which produce rework, which makes the process slower. Every recommendation you make must come from one of these, in this order of preference:
1. Eliminate. Which steps can stop entirely? Test each against: what actually happens if we skip it? Many steps exist because of a single incident years ago, or to produce a report nobody reads, or to get an approval from someone who has never once said no. Ask me for the last time each control caught something.
2. Remove waiting. Wait time is usually the majority of elapsed time and costs nothing to attack. Look for: batching (work held until there's enough of it), approvals sitting in inboxes, handoffs across time zones, anything queued for a weekly meeting, and dependency on one person who is not always available.
3. Parallelise. Which sequential steps do not actually depend on each other's output? Most processes are sequential out of habit, not necessity.
4. Move the decision. Push approvals down to the person doing the work, with a threshold: anything under {{threshold}} does not need sign-off. Then measure what it costs. It is almost always less than the delay it removes.
5. Prepare in advance. Templates, pre-filled forms, standing approvals, pre-negotiated terms — turning a bespoke step into a selection.
6. Automate — last, and only for steps that are stable, high volume, and rule-based. Automating an unstable process locks in the current mess and makes it harder to change.
For each proposal give me: time saved, what it costs, what risk it introduces, and how I would know if it went wrong.
Then flag anything I should not speed up. Some steps are slow on purpose — cooling-off periods, second checks on irreversible actions, deliberate friction on things that should be considered. Name them and leave them alone.