Turn Support Tickets Into an FAQ

Distill recurring questions into clear FAQ entries customers can self-serve — grouped and written in their words.

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Prompt

    Turn recurring customer questions into FAQ entries.

The source (paste tickets, common questions, or notes on what customers keep asking, along with the correct answers):
{{source}}

Please:
- Identify the distinct questions and write each as an FAQ entry: the question phrased the way a customer would ask it, and a concise, complete answer.
- Group related entries under simple headings if there are several.
- Keep answers short, plain, and actionable; reference next steps where the source supports it.

Write answers ONLY from the information I provided — do not invent policies, prices, steps, or product behavior. If several tickets imply a question but I didn't give you the answer, list the question and mark the answer as [needs answer] rather than making one up.

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