Turn Customer Feedback Into Themes for Your Team
Distill a pile of tickets, reviews, or survey comments into the top themes — with examples and severity — for the team.
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Prompt
Turn raw customer feedback into a themed summary for my team.
The feedback (paste tickets, reviews, survey comments, or notes):
{{feedback}}
What the team cares about (optional — e.g. product gaps, churn risks, quick wins): {{focus}}
Produce:
- **Top themes** — the recurring issues or requests, grouped, ordered by how often they come up and how much they seem to matter.
- For each theme: a one-line description, roughly how frequent it is in this data, a representative quote or two, and the apparent impact (frustration, blocker, churn risk, delight).
- **Quick wins vs. bigger bets** — a short split of what looks easy to address versus what's a larger effort, based on the feedback.
- **Notable outliers** — a few one-off comments worth seeing even if rare.
Base everything only on the feedback provided — don't inflate how common something is or invent quotes. Report frequency as what's in this sample, not a claim about all customers. If the sample is small, say so. Flag anything ambiguous rather than forcing it into a theme.