Zendesk
By thumbsupordown
The Zendesk MCP server connects AI agents to your Zendesk Support instance so they can help triage and resolve customer tickets. Agents can list and read tickets, retrieve and create ticket comments, create new tickets, and update ticket fields such as status, priority, and assignee.
Tools
create_ticket
Create a brand-new support ticket in Zendesk Support.
create_ticket_comment
Create a new comment on an existing Zendesk ticket.
get_ticket
Retrieve a specific Zendesk ticket by its ID number.
get_ticket_comments
Retrieve all of the comments for a Zendesk ticket.
get_tickets
Fetch the latest Zendesk tickets with pagination support.
update_ticket
Update fields such as status or priority on a Zendesk ticket.