Intercom MCP Server

By thumbsupordown

The Intercom MCP server connects AI agents to your Intercom customer-messaging workspace. Agents can search conversations with filters for date range, source, state, and read status, giving assistants structured access to support and sales conversation history for triage, analysis, and reporting.

Install Intercom

Published by
Official (vendor)
Transport
Remote (HTTP)
Authentication
OAuth

Claude Desktop, Claude Code and Cursor

Add this to the mcpServers object in your client's config file, then restart the client.

{
  "mcpServers": {
    "intercom": {
      "type": "http",
      "url": "https://mcp.intercom.com/mcp"
    }
  }
}
VS Code uses a different key — show that config

Identical entry, filed under servers rather than mcpServers. Put it in .vscode/mcp.json for one workspace.

{
  "servers": {
    "intercom": {
      "type": "http",
      "url": "https://mcp.intercom.com/mcp"
    }
  }
}

Before it will answer

Pick the endpoint for your workspace region — EU workspaces use https://mcp.eu.intercom.com/mcp and will not authenticate against the US one. Scopes cover reading users, companies and conversations, and reading and writing Help Center articles.

Documentation ↗ Config checked against vendor docs August 25, 2026 · how we verify

Tools

search-conversations

Search Intercom conversations with date, source, and state filters.

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