Intercom MCP Server
The Intercom MCP server connects AI agents to your Intercom customer-messaging workspace. Agents can search conversations with filters for date range, source, state, and read status, giving assistants structured access to support and sales conversation history for triage, analysis, and reporting.
Install Intercom
- Published by
- Official (vendor)
- Transport
- Remote (HTTP)
- Authentication
- OAuth
Claude Desktop, Claude Code and Cursor
Add this to the mcpServers object in your client's
config file, then restart the client.
{
"mcpServers": {
"intercom": {
"type": "http",
"url": "https://mcp.intercom.com/mcp"
}
}
}
VS Code uses a different key — show that config
Identical entry, filed under servers rather than
mcpServers. Put it in
.vscode/mcp.json for one workspace.
{
"servers": {
"intercom": {
"type": "http",
"url": "https://mcp.intercom.com/mcp"
}
}
}
Before it will answer
Pick the endpoint for your workspace region — EU workspaces use https://mcp.eu.intercom.com/mcp and will not authenticate against the US one. Scopes cover reading users, companies and conversations, and reading and writing Help Center articles.
Tools
search-conversations
Search Intercom conversations with date, source, and state filters.