Ross Harkness

Ross Harkness's subject is the owner-shaped hole in a growing business. The stated aim across the channel is redesigning a business so it runs without the person who built it, and the material is organised around systems rather than growth tactics.

The recurring diagnosis is that the founder is the bottleneck, and the recurring remedy is structural: a small number of core systems, data used to make decisions rather than to report on them, and planning at the level of days and weeks. Burnout is treated as a symptom of the design rather than a personal failing.

AI appears throughout as an implementation layer for the same systems rather than as a separate subject. Around 72,000 subscribers.