Articles
How to Use AI for Customer Support
Support is where an over-eager draft becomes a written commitment with a timestamp. The three-part structure that beats any tone instruction, the guardrail against invented policy and premature all-clears, and why triage beats reply-drafting.
How to Use AI for Research Without Fabricated Sources
A model cannot verify anything — it can only tell you what to check. Two real misattributions we caught in our own work, why "only cite real sources" fails, and the method that keeps synthesis useful without letting invented citations reach print.
How to Use AI to Write Work Emails
The largest study of ChatGPT use found two-thirds of writing requests are edits, not drafts — so stop starting from a blank page. Tone dials that beat "professional", and the guardrail that stops a model committing you to things you never agreed.
Why Every AI Model Comparison Is Out of Date
We audited our own directory of 251 AI tools against the vendors' own docs. Thirteen of fourteen flagship model entries were wrong — by whole generations. Here's why model content decays faster than anything else, the three traps in the current lineup, and how to verify anything in a minute.
How to Run an LLM Locally
Local inference is one command now, so the real questions are which model, at what quantization, and whether it's worth it. The memory arithmetic that decides what your machine can run.
n8n vs Zapier vs Make
Three things this comparison gets wrong everywhere: n8n is fair-code, not open source; Make bills in credits, not operations; and Zapier's app count is quoted low. Read from the vendors' own pages on 15 August 2026.
What Is Function Calling?
The model does not call the function — it emits a structured request and your code decides whether to honour it. Everything about designing, debugging and securing tool use follows from that one fact.
LLM Temperature and Sampling Parameters
Temperature is not a creativity dial and lowering it does not make output more accurate — it makes it more consistent, fabrications included. What temperature, top-p and top-k really control, and what to set.
What Is AGENTS.md?
A README for agents: exact commands, enforced conventions, hard boundaries, and how to verify work. Used by 60,000+ projects and 25+ tools — and a stale one is worse than none, because the agent trusts it.
AI Agent Frameworks Compared
Star counts and last-push dates measured directly from the GitHub API on 15 August 2026, not repeated from a listicle — including the widely-recommended framework that is now officially in maintenance mode.